inContact Implementation Partner

Voice, Email & Cha

Voice, Email & Chat

ACD

ACD

IVR Scripting

IVR Scripting

Auto Attendant

Auto Attendant

Outbound Dialer

Outbound Dialer

Screen Pops

Screen Pops

 

Skill Based Routing

Skill Based Routing

Leam Based Routing

Team Based Routing

Couching & Training

Couching & Training

CRM App Integration

CRM App Integration

 
 

One Time Project Partner

Computer Telephony Integration (CTI)
Computer Telephony Integration (CTI)
Structured Query Language (SQL) Integrations
Structured Query Language (SQL) Integrations
Web Services
Web Services
Cloud Based 
Application Integration
Cloud Based Application Integration
Agent Scripting
Agent Scripting
Contact Center Strategy Consulting
Contact Center Strategy Consulting

5 Step Partner Process

Kick Off

with a deep discussion
about your business
requirements.

Deliver

the best solution
matched to your needs

Build Out

the technology
customized to your
solution

Coach & Train

the team, empowering
them with the tools to
succeed

Side by Side

dedication to a smooth
and seamless transition